Resume

Download a PDF version here.

Professional Experience

Aceable (Austin, TX)
Senior Product Designer, Nov. 2021 - Present

SamCart (Austin, TX)
Product Designer, May - Nov. 2021

  • Collaborated with product, engineering and marketing teams to improve UX/UI of SamCart app

  • Developed comprehensive updated design system in Figma with all app components

  • Created simple and intuitive experiences by distilling product requirements and user goals into sketches, wireframes, and prototypes and continuously iterating to meet customer needs

Auctane (Austin, TX)
Lead Designer & Web Developer, Nov. 2019 - May 2021
Lead Designer & Web Developer (ShippingEasy only), Aug. 2018 - Nov. 2019

  • Transitioned to Lead Designer & Web Developer for all Auctane brands (owned by Stamps.com) including ShippingEasy, ShipStation, ShipEngine and ShipWorks

  • Develop and maintain WordPress sites using visual design, HTML, CSS and JavaScript to create responsive, device-optimized experiences

  • Design wireframes and user interfaces for web pages and product modules, using separate variants to A/B test how design differences impact conversion

  • Work alongside Product teams to create user flows and experiences for ShippingEasy app and Support site

  • Create custom illustrations for ShippingEasy app, as well as for the blog and marketing websites of other Auctane brands

  • Build responsive and customizable email templates for customers in the ShippingEasy app, using animations and illustrations, while prioritizing UI accessibility standards

  • Create digital/print marketing collateral, including landing pages, ebooks, one pagers, presentation decks, posters, etc.

  • Monitor and analyze page performance through Google Optimize, iterating whenever possible to improve conversion

Freelance Work
Visual/UI Designer, Feb. 2018 - Present
Product Marketing & Design Consultant, Aug. 2016 - Nov. 2017

  • Create wireframes and user interfaces for landing pages, using separate variants to A/B test how different designs impact conversion

  • Help with company/product positioning through presentation decks, customized illustrations and other visual design assets

  • Develop custom HTML/CSS code snippets to work around Squarespace template limitations and improve user experience

  • Work with diverse range of clients, including Red River Foods, Indeed, Umuse, Rev, Temi, Henkel Search Partners (NYC), GLG, Sandy Russell Creative (CA) and more

Jovio (Austin, TX)
Product Marketing & Design Associate, Nov. 2017 - Feb. 2018

  • Created and maintained marketing collateral, including blog posts, direct mail ads, agent demo decks and infographics

  • Designed all digital ads for Google, Facebook & Instagram

  • Assisted Senior Visual Designer with illustrations and marketing assets

  • Developed wireframe for Jovio “How it Works” page

OutboundEngine (Austin, TX)
Product Marketing & Design Associate, Nov. 2016 - Aug. 2017

  • Designed and maintained collateral to support sales and business development, including product demo decks, one-pagers, presentations, ebooks and infographics

  • Developed high-conversion landing pages for events and specialty products

  • Collaborated with creative agency to assist with company rebrand, using brand guidelines to design additional icons and illustrations, and recreate all existing print assets, landing pages and sales collateral

  • Worked with engineering and product management to distill key functionality and benefits into core product marketing messages

  • Surfaced product opportunities and challenges to influence marketing strategies, research and content

  • Created and maintained internal documentation and collateral for email marketing compliance guidelines across all verticals

  • Audited company website to improve SEO and increase online visibility

Invodo (Austin, TX)
Marketing Manager & Presentation Designer, Sept. - Nov. 2016
Content Marketing Specialist, Aug. 2015 - Aug. 2016

  • Worked with product management to strategize for upcoming product launches and supporting collateral, while fulfilling former content marketing responsibilities

  • Developed content marketing strategy to identify needs/gaps for specific buyer personas, using biannual benchmarks reports, presentations, whitepapers, infographics, webinars and blog posts

  • Maintain monthly marketing dashboard to track key metrics around reach, visits and engagement, using results to guide recommendations for program improvements

Education

General Assembly (NYC)
User Experience Design Part-Time Course, Mar. 2018

University of Virginia - McIntire School of Commerce
M.S. in Commerce, Aug. 2014 - Aug. 2015

  • Marketing & Management Concentration Courses included: Corporate Finance, Global Strategy & Systems, Financial Accounting, Strategic Cost Management, Business Communication, Organizational Behavior, Advanced Quantitative Analysis, Consumer Behavior, Customer Analytics, Regional Perspectives on Global Commerce, Consulting to Management, Project Management

  • Completed month-long study abroad program in Southeast Asia, visiting global companies in Singapore, Myanmar, Thailand, Vietnam and Indonesia

University of North Carolina at Chapel Hill - School of Media & Journalism
B.A. in Journalism & Mass Communication, Aug. 2011 - May 2014

  • Advertising Specialization Courses included: Professional Problems & Ethics, News Writing, Advertising Copy & Communication, Advertising Media, Advertising & Public Relations Research, Media Law, Sports Marketing & Advertising, Community Journalism, Concepts of Marketing, Market Intelligence, Creative Advertising

Bucknell University (Lewisburg, PA)
Aug. 2010 - May 2011

  • Member of NCAA Division I Women's Field Hockey team

  • Named to National All-Academic team and Patriot League Honor Roll

London School of Economics (UK)
July 2011

  • Completed MG110: Judgement & Decision Making for Management

The Taft School (Watertown, CT)
Sept. 2007 - May 2010

Technical Skills

  • Adobe Creative Suite

  • Sketch

  • Figma

  • InVision

  • Keynote

  • Copywriting

  • Marvel

  • Microsoft Office

  • Unbounce

  • Wordpress

  • HTML/CSS

  • Bootstrap

Contact

a: Dallas, TX 75205
p: 203-803-5653
e: queally.claire@gmail.com