Resume
Download a PDF version here.
Professional Experience
Aceable (Austin, TX)
Senior Product Designer, Nov. 2021 - Present
SamCart (Austin, TX)
Product Designer, May - Nov. 2021
Collaborated with product, engineering and marketing teams to improve UX/UI of SamCart app
Developed comprehensive updated design system in Figma with all app components
Created simple and intuitive experiences by distilling product requirements and user goals into sketches, wireframes, and prototypes and continuously iterating to meet customer needs
Auctane (Austin, TX)
Lead Designer & Web Developer, Nov. 2019 - May 2021
Lead Designer & Web Developer (ShippingEasy only), Aug. 2018 - Nov. 2019
Transitioned to Lead Designer & Web Developer for all Auctane brands (owned by Stamps.com) including ShippingEasy, ShipStation, ShipEngine and ShipWorks
Develop and maintain WordPress sites using visual design, HTML, CSS and JavaScript to create responsive, device-optimized experiences
Design wireframes and user interfaces for web pages and product modules, using separate variants to A/B test how design differences impact conversion
Work alongside Product teams to create user flows and experiences for ShippingEasy app and Support site
Create custom illustrations for ShippingEasy app, as well as for the blog and marketing websites of other Auctane brands
Build responsive and customizable email templates for customers in the ShippingEasy app, using animations and illustrations, while prioritizing UI accessibility standards
Create digital/print marketing collateral, including landing pages, ebooks, one pagers, presentation decks, posters, etc.
Monitor and analyze page performance through Google Optimize, iterating whenever possible to improve conversion
Freelance Work
Visual/UI Designer, Feb. 2018 - Present
Product Marketing & Design Consultant, Aug. 2016 - Nov. 2017
Create wireframes and user interfaces for landing pages, using separate variants to A/B test how different designs impact conversion
Help with company/product positioning through presentation decks, customized illustrations and other visual design assets
Develop custom HTML/CSS code snippets to work around Squarespace template limitations and improve user experience
Work with diverse range of clients, including Red River Foods, Indeed, Umuse, Rev, Temi, Henkel Search Partners (NYC), GLG, Sandy Russell Creative (CA) and more
Jovio (Austin, TX)
Product Marketing & Design Associate, Nov. 2017 - Feb. 2018
Created and maintained marketing collateral, including blog posts, direct mail ads, agent demo decks and infographics
Designed all digital ads for Google, Facebook & Instagram
Assisted Senior Visual Designer with illustrations and marketing assets
Developed wireframe for Jovio “How it Works” page
OutboundEngine (Austin, TX)
Product Marketing & Design Associate, Nov. 2016 - Aug. 2017
Designed and maintained collateral to support sales and business development, including product demo decks, one-pagers, presentations, ebooks and infographics
Developed high-conversion landing pages for events and specialty products
Collaborated with creative agency to assist with company rebrand, using brand guidelines to design additional icons and illustrations, and recreate all existing print assets, landing pages and sales collateral
Worked with engineering and product management to distill key functionality and benefits into core product marketing messages
Surfaced product opportunities and challenges to influence marketing strategies, research and content
Created and maintained internal documentation and collateral for email marketing compliance guidelines across all verticals
Audited company website to improve SEO and increase online visibility
Invodo (Austin, TX)
Marketing Manager & Presentation Designer, Sept. - Nov. 2016
Content Marketing Specialist, Aug. 2015 - Aug. 2016
Worked with product management to strategize for upcoming product launches and supporting collateral, while fulfilling former content marketing responsibilities
Developed content marketing strategy to identify needs/gaps for specific buyer personas, using biannual benchmarks reports, presentations, whitepapers, infographics, webinars and blog posts
Maintain monthly marketing dashboard to track key metrics around reach, visits and engagement, using results to guide recommendations for program improvements
Education
General Assembly (NYC)
User Experience Design Part-Time Course, Mar. 2018
University of Virginia - McIntire School of Commerce
M.S. in Commerce, Aug. 2014 - Aug. 2015
Marketing & Management Concentration — Courses included: Corporate Finance, Global Strategy & Systems, Financial Accounting, Strategic Cost Management, Business Communication, Organizational Behavior, Advanced Quantitative Analysis, Consumer Behavior, Customer Analytics, Regional Perspectives on Global Commerce, Consulting to Management, Project Management
Completed month-long study abroad program in Southeast Asia, visiting global companies in Singapore, Myanmar, Thailand, Vietnam and Indonesia
University of North Carolina at Chapel Hill - School of Media & Journalism
B.A. in Journalism & Mass Communication, Aug. 2011 - May 2014
Advertising Specialization — Courses included: Professional Problems & Ethics, News Writing, Advertising Copy & Communication, Advertising Media, Advertising & Public Relations Research, Media Law, Sports Marketing & Advertising, Community Journalism, Concepts of Marketing, Market Intelligence, Creative Advertising
Bucknell University (Lewisburg, PA)
Aug. 2010 - May 2011
Member of NCAA Division I Women's Field Hockey team
Named to National All-Academic team and Patriot League Honor Roll
London School of Economics (UK)
July 2011
Completed MG110: Judgement & Decision Making for Management
The Taft School (Watertown, CT)
Sept. 2007 - May 2010
Technical Skills
Adobe Creative Suite
Sketch
Figma
InVision
Keynote
Copywriting
Marvel
Microsoft Office
Unbounce
Wordpress
HTML/CSS
Bootstrap
Contact
a: Dallas, TX 75205
p: 203-803-5653
e: queally.claire@gmail.com